MQM (Multidimensional Quality Metrics)

Definition

An international standard framework for measuring translation quality, formalized in ISO 5060:2024. Developed by the EU QTLaunchPad project, MQM classifies translation errors across 7 dimensions (accuracy, terminology, audience appropriateness, design/markup, fluency, locale conventions, style) and severity (critical, major, minor) to produce objective quality scores.

How this shows up in leapCAT

leapCAT uses MQM as an evidence layer after review, not as the promise itself. Teams use MQM findings to see what changed, what still needs judgment, and why a file can move to sign-off.